Contact – Katoen Natie Terminal TCP

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Katoen Natie

Puerto de Montevideo, Uruguay

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Contacts and working hours

Questions about invoices, receipts, payments, tariffs and conditions, commercial issues, etc.

Invoicing Department.

Contact: TCP.Factura@Katoennatie.com.uy. Extensions: 2259 o 2258.

Hours: Monday through Friday 9 a.m. to 6 p.m.

Questions about stocks, blocked containers and Customs transmissions.

Customs and Data Transmission.

Contact: TCP.Aduana@Katoennatie.com.uy. Extensions: 2238/ 2240/ 2290.

Hours: Monday through Friday from 7 a.m. to 11 p.m. Saturdays from 7 a.m. to 3 p.m.

Questions about bookings, work orders, container seals and ship information.

Operations Department.

Contact: TCP.operaciones@Katoennatie.com.uy. Extensions: 2286/ 2271/ 2276.

Hours: Monday through Friday from 7 a.m. to 11 p.m. Saturdays 7 a.m. to 3 p.m.

Questions about container cleaning, empty containers, inspections and repair.

M&R Department.

For empties: TCP.Vacios@Katoennatie.com.uy.

For container cleaning: TCP.lavados@Katoennatie.com.uy. Extensions: 2274/2277/2438.

For inspections: TCP.inspecciones@Katoennatie.com.uy. Extension 2265.

For repairs: TCP.m&r@Katoennatie.com.uy.

Hours: Monday through Friday from 7 a.m. to 11 p.m. Saturdays 7 a.m. to 3 p.m.

Questions about trucks entering the terminal.

Contact: TCP.gate@Katoennatie.com.uy. Extensions: 2272/ 2243/ 2275/ 2297/ 2472.

Hours: Monday through Saturday from 7 a.m. to 11 p.m.

Questions about LCL cargo and consolidations warehouse.

Logistics Department.

Contact: TCP.logistics@Katoennatie.com.uy. Extensions: 2226 o 2227.

Hours: Monday through Friday 9 a.m. to 5 p.m.

General information

Contact: info@katoennatie.com.uy.. Customer service: TCP.CS@katoennatie.com.uy 2915 85 56 extension 0.
Hours: Monday through Friday 9 a.m. to 6 p.m.

Horarios

Puerto Montevideo

Operaciones

Acceso Maciel

Lunes a Viernes de 07:00 a 23:00

Sábado de 07:00 a 15:00

Domingo Cerrado

*Fuera de estos horarios solo se permite ingreso de contenedores únicamente con habilitación previa.

Acceso Washington

Lunes a Viernes de 07:00 a 23:00

Sábado de 07:00 a 15:00

Domingo Cerrado

Logística

Lunes a Viernes de 07:00 a 18:00

*Fuera de estos horarios solo se permite ingreso de contenedores únicamente con habilitación previa.

Calle Buenos Aires 275

ADMINISTRACIÓN Y FACTURACIÓN

Lunes a Viernes de 09:00 a 18:00